REALNETWORKS INDIA, AND AFFILIATED ENTITIES
WHY DO WE COLLECT PERSONAL INFORMATION?
WHAT PERSONAL INFORMATION DO WE COLLECT?Personal information specifically identifies an individual and may include: name; gender, email address; credit card information; mailing address; and phone number.
HOW DO WE USE YOUR PERSONAL INFORMATION?
RealNetworks uses your personal information to:Deliver to you and bill you for RealNetworks products and services, and communicate with you concerning your account and customer service issues;
WHAT NON-PERSONAL INFORMATION DO WE COLLECT?
We collect non-personal information that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are examples of non-personal information that we may collect:Information about your computer, hardware, software, platform, device, Internet Protocol (IP) address;
HOW DO WE USE YOUR NON-PERSONAL INFORMATION?Improve our software and services by providing content recommendations, language and location customization, targeted advertising and/or personalized help and instructions.
We also may share or disclose your personal information or the content of files you upload using RealNetworks' products or services to comply with the law or respond to legal process or lawful requests, including from law enforcement and government agencies.
THIRD PARTY ADVERTISING – GENERAL
We allow third-party advertising companies to serve ads when you visit our websites or interact with our products or services. These companies use non-personal information about your visits in order to provide advertisements of interest to you.
We allow third-party companies to serve ads and/or collect certain anonymous information when you visit our web site. These companies may use non-personally identifiable information (e.g. click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party web beacon to collect this information.
HOW DO WE KEEP YOUR PERSONAL INFORMATION SECURE?
RealNetworks is committed to protecting your personal information. We use the following controls to protect your personal information:Use of secure connections using SSL to safeguard information when transmitted from your Web browser to RealNetworks;
PRIVACY ON SOCIAL NETWORKING SITES
WHEN AND HOW DO WE SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES?
RealNetworks may disclose relevant information about our customers to our contractors in order for them to provide specific services for RealNetworks. RealNetworks contractors are bound to keep all personal information they process confidential.
RealNetworks may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to:
(a) conform to the edicts of the law;
(b) comply with the order of a competent judicial authority in any jurisdiction;
(c) comply with legal process served on RealNetworks;
(d) protect and defend the rights or property of RealNetworks; or
(e) act in urgent circumstances to protect the personal safety of users of RealNetworks products or the public at large.
E-MAIL FROM REALNETWORKS
Separate RealNetworks products, services and lines of business may send separate newsletters and marketing emails to you.. Wemay send you e-mail about products or services you have previously purchased or to inform you about critical technical service issues relating to a RealNetworks product or service.
HOW TO ACCESS AND UPDATE YOUR PERSONAL INFORMATION
To access your account information and preferences, select " My Account" from the menus. Sign in to your account and modify your information and preferences as needed.
If you created an account with Real4Games, you may review and update your account on the web at www.real4games.com or, and logging in using your MSISDN
NO ERROR FREE PERFORMANCE
CONTACT US ABOUT PRIVACY
If you have questions about the privacy aspects of our products or services, the information concerning you that RealNetworks has retained, or would like to make a complaint, please contact at